Privacy Policy
Effective Date: August 7, 2025
Old Orchard Inn is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, make a booking, or interact with our services.
- Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Booking Information: Check-in/check-out dates, room preferences, payment details (processed securely via third-party platforms)
- Spa & Dining Reservations: Appointment times, preferences, dietary needs (if provided)
- Email Newsletter Signup: Name and email address
- Event Inquiries: Wedding, conference, and group booking details
- Device & Usage Information: IP address, browser type, pages visited, and interactions with our website (via cookies and analytics tools)
- How We Use Your Information
Your personal information may be used to:
- Confirm and manage room, dining, or spa bookings
- Respond to inquiries and provide customer support
- Send booking confirmations and important service updates
- Email newsletters, promotional offers, and seasonal updates (you may opt out at any time)
- Improve website performance and guest experience through analytics
- Sharing Your Information
We do not sell or rent your personal data. We may share information with:
- Payment processors (for secure transaction handling)
- Email marketing providers (for newsletters and promotional emails)
- Website analytics services (e.g., Google Analytics)
- Government or law enforcement agencies if required by law
All third-party service providers are required to adhere to strict data protection standards.
- Cookies & Tracking
Our website uses cookies to:
- Enhance functionality and performance
- Track usage patterns and improve content
- Support third-party tools such as booking engines and social media integrations
You may control or disable cookies through your browser settings.
- Your Rights & Choices
You have the right to:
- Access the personal information we hold about you
- Request corrections or deletion of your data
- Withdraw consent for marketing communications at any time
To exercise your rights, please contact us using the information below.
- Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.
- Third-Party Links
Our website may contain links to external websites (e.g., booking engines, tourism partners). We are not responsible for the privacy practices or content of these sites.
- Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children without parental consent.
- Updates to This Policy
We may update this Privacy Policy occasionally. The most recent version will always be available on our website, with the effective date noted above.
- Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Old Orchard Inn
153 Greenwich Road South
Wolfville Ridge, Nova Scotia, Canada
Phone: 1-800-561-8090
